• Order Confirmation: Production will commence only after the buyer’s approval of the Proforma Invoice (PI) and confirmation of specifications or samples.
• Lead Time: The production lead time will start from the date of PI approval.
• Buyer Delays: Any delays caused due to late approval of PI, design confirmation, or sample approval are not included in the lead time.
• Force Majeure: Delays resulting from natural calamities, government restrictions, or events beyond Yetira’s or the supplier’s control will not be considered a breach of contract.

Shipping Responsibility: Yetira offers both Door Delivery (DDP/DDU) and Buyer-Appointed Shipping options.

• For Door Delivery shipments, Yetira manages the process end-to-end, including logistics coordination, customs clearance, and final delivery to the buyer’s location. In such cases, Yetira remains responsible for ensuring safe and timely delivery within the agreed Incoterms.

   

• For shipments arranged through the buyer’s own logistics partner or account (under terms such as FOB, CIF, CNF, or EXW), Yetira’s responsibility ends once the goods are handed over to the buyer’s appointed agent or carrier. Any delay, damage, or loss that occurs after handover will be managed directly between the buyer and their logistics provider.

   

Regulatory Disruptions: Any delays or restrictions caused by government regulations, customs procedures, or unforeseen circumstances beyond Yetira’s control will be communicated promptly, and mutual understanding is expected.

Commitment to Care: Yetira works closely with trusted logistics partners to ensure timely and secure deliveries.

• The credit note can be used toward the buyer’s next order with the same supplier.
• Replacements will only be arranged if the same product is reordered and meets the supplier’s MOQ (Minimum Order Quantity) requirements.

• Adequate proof is not provided, or
• The issue arises from misuse, mishandling, or post-delivery damage.

Optional Insurance: Buyers may opt for shipment insurance at the time of order. If selected, compensation will be available in case of transit damage or carton loss.

Claim Processing: Insurance claims will be processed within 15 working days upon submission of photographic proof and delivery documentation.

Without Insurance: Without insurance, Yetira cannot be held responsible for loss or damage during international transit once the shipment has been dispatched.

All orders placed through Yetira are subject to these terms. By confirming a Proforma Invoice or placing an order, the buyer agrees to these conditions.

Yetira’s role is to bridge global buyers with verified Indian suppliers—offering reliability, transparency, and professionalism at every step of the sourcing journey.

All prices displayed on the Yetira website are Ex-Factory, meaning they include the product cost and Yetira’s service commission but exclude duties, logistics, packaging, and international transaction charges.

Final landed costs (including logistics and duties) will be shared in the Proforma Invoice based on the agreed shipping terms.

Payments can be made through Yetira’s approved payment channels.

Orders will be processed only after receipt of the advance payment as stated in the Proforma Invoice (PI).

The balance payment must be cleared before dispatch unless other terms (such as LC) are confirmed in writing.

Yetira respects and protects all proprietary product details, designs, and buyer information shared for sourcing purposes.

Such information will only be shared with suppliers and logistics partners directly involved in fulfilling the order.

Yetira aims to resolve all concerns amicably through open communication and mutual understanding.

Any matters requiring formal resolution will be governed in accordance with applicable Indian trade laws.